A Detailed Guide to Cancelling Your Avast Subscription

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Avast Free Antivirus can be considered a cheap alternative to expensive security suites. It provides functions that you do not usually find with free antivirus software, such as a password manager, a Wi-Fi network scanner, a gaming/movie mode to reduce interruptions, a limited performance scanner, and a ransomware firewall that prevents the manipulation of specified files.

Avast takes a long time to search a device and slows down the machine during scanning, and the software offers mediocre malware security. So if you are facing issues with Avast and want to cancel its subscription, read the steps mentioned below. 

How to Cancel Avast Subscription? | Subscription, Cancelled, Supportive

How to Cancel Avast Subscription?
In most cases, you will cancel your subscription using the Avast account that is connected to the email address you got during your subscription purchase.
To cancel a subscription from your Avast account:

  • Log in to your Avast Account using the following link.
    https://id.avast.com/en-sg/sign-in
  • Tap on the Subscription box.
  • Click Unsubscribe under the account that you intend to cancel.
  • Read the directions on-screen to complete the cancellation.

How to Cancel an Avast Subscription Through Your Avast Account?

Canceling an Avast subscription via your Avast Account | Official Avast Support

  • Log in to your Avast Account using the following link:
    https://id.avast.com/en-sg/sign-in
  • Choose a subscription tile.
  • Under the account that you wish to terminate, click Unsubscribe.
  • Pick Unsubscribe from potential renewals and let my subscription expire on MM/DD/YYYY, then select Confirm.’
  • Tap on ‘Got it.’ 

While the update is being processed, the state of the subscription is Unsubscribing in progress. If the subscription is discontinued, the condition changes to Expiring. The expired subscriptions will appear in your Avast account for 1 year after the expiration date. Your membership is now discontinued. You can get confirmation of cancellation via e-mail.

After canceling your Avast membership, you will continue to use paid products and services until the end of the existing subscription cycle. At this point, you can either upgrade your subscription or lose access to paid items and features.

How to Cancel an Avast Subscription via Avast Support?

  • Check your order ID (occasionally called the order number or reference ID) in the validation email that you get after your payment.
  • Open the feedback form for Avast Help using the link below:
    https://support.avast.com/en-sg/contact/sales_autorenewal
  • Complete all the appropriate fields, and then press Send Order.
  • Your order for cancellation has been submitted. The Avast Support Agent will email you to ensure that the request has been approved.

After canceling your Avast membership, you will continue to use paid products and services until the end of the existing subscription cycle. At this point, you can either upgrade your subscription or lose access to paid items and features.

How to Request Avast Refund +1-888-289-9745 Disable automatic renewal

How to Cancel an Avast Subscription Through Avast Customer Portal? 

The possibility of canceling a subscription via the Avast Consumer Platform applies only if your order has been distributed to Digital River or Nexway. To validate your order distributor, please search your order confirmation email that you got after payment or your debit/credit card statement.

If your order distributor is Digital River, then follow the steps mentioned below:

  • Access your order confirmation email that you got from no.reply@avast.com (or avast@digitalriver.com for older order confirmation emails).
  • Locate the Order ID and Password.
  • Connect to the Avast Consumer Portal using the following link:
    https://www.avast.com/en-sg/find-order
  • Type the Order ID and Password from your confirmation email, then press login.
  • Move to the Your Subscriptions section and click Unsubscribe next to the account you choose to cancel.
  • Pick Unsubscribe from potential renewals and cause my subscription to expire on MM / DD / YYYY, then select Confirm.
  • Tap on ‘Got it.’   
  • If the subscription is discontinued, the condition changes to Expiring.
  • Your membership is now discontinued. You can get confirmation of cancellation via email.

After canceling your Avast membership, you will continue to use paid products and services until the end of the existing subscription cycle. At this point, you can either upgrade your subscription or lose access to paid items and features.
If your order distributor is Nexway, then follow the steps mentioned below:

  • Access the Avast Consumer Portal by clicking on the appropriate connection for each area below.

USA 
UK 
Canada 
EU
Brazil

  • Enter the email address you got during the purchasing of your subscription and your password, then press Sign up.
  • Under Quick Links, press the Change Auto-Renew Settings tile.
  • Pick the subscription you wish to cancel.
  • Scroll to the Auto-Renew category, and pick Disabled.
  • To clarify that you want to cancel your subscription, press Disable Automatic Renewal.
  • If the subscription is discontinued, the status changes to Auto-Renew Disabled.
  • Your membership is now discontinued. You can get confirmation of cancellation via email.

After canceling your Avast membership, you will continue to use paid items and services until the end of the current contract cycle. At this point, you can either upgrade your subscription or lose access to paid items and features.

We hope our article was helpful and informative for you. If you have further questions, you can go through Avast FAQs or Avast FAQ articles to get your queries answered. 

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